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Monday, June 22, 2020

Disney Parks Pass Reservation System is Live, Struggles with IT to Start


New Rose Gold Castle Loading Screen this morning when the Disney Park Pass Reservation System went
 live.

We are just 3 weeks away from Walt Disney World re-opening after the devastating effects to our country due to Covid-19. This morning the new Disney Parks Pass Reservation system went live, but struggled with multiple IT issues due to overwhelming traffic on the site. Guests who already have a resort reservation and tickets from now until September 26, 2021.

The system which was supposed to go live at 7 a.m. EST/4 a.m. PST, however initial reports from Disney were that system was not live. After almost 2 hours of waiting guests attempting to make reservations on the new system, guests were finally able to make reservations at almost 9 a.m. EST. Once live it seems guests were able to make reservations with ease however there were still reports of loading trouble again that was most likely due to traffic on the site.

Disney should not have dumped everyone who had reservations already from now until September 2021 all into one phase of reservations as if it was phased into say 90 day time slots the system probably would have handled it better. Other issues were guests finding reservations to be sold out when reservations were actually still available on days as well as some guests reporting they were only able to get reservations for a certain amount of days on their trip as they were getting capped on the amount of days they can reserve in the park.

The next set of dates where guests can make reservations is June 26 where Annual Passholders without resort reservations can begin to make reservations. On June 28, any existing ticket holders without resort stays can make reservation requests.

Stay tuned for future updates on Disney's new reservation system, Disney Parks Pass, as well as Disney news right here on It All Started With a Mouse. 

Note: To my readers, its been a while I know. Since my last post almost 2 years ago, I have gotten married last September and now my first child is about to be born in the coming weeks. I am going to try and keep up with however there is no telling with a newborn coming in how I will be able to blog as much as I used to. This will not be a daily blog like it used to be. I do thank you all in advance for reading and of course you can always listen to me on the MouseLife podcast. 

Thank You,
John

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